One Hope Foundation NGO (“we,” “us,” “our”) is committed to protecting the privacy of individuals who visit our website, interact with our services, or support our mission. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or providing your information, you consent to the practices described in this policy.

Information We Collect:

1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and other relevant contact details when you make donations, sign up for our newsletter, or engage with our services.

2. Payment Information: When you make donations or purchases through our website, we may collect payment information, including credit card numbers or other financial information. However, we do not store this information on our servers. It is securely processed by our payment service providers.

3. Usage Information: We gather information about your interactions with our website and services, including your IP address, browser type, operating system, and pages visited. We use cookies and similar technologies for this purpose (see “Cookies and Tracking Technologies” below).

How We Use Your Information:

We use your personal information for various purposes, including but not limited to:

• To process donations and provide receipts.
• To send newsletters, updates, and information about our activities.
• To respond to your inquiries or requests for information.
• To improve and personalize your experience on our website.
• To comply with legal obligations.

Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website or providing services (e.g., email marketing platforms or payment processors). These third parties are required to maintain the confidentiality and security of your information.

Cookies and Tracking Technologies:

We use cookies and similar technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is entirely secure.

Your Choices:

You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the emails. You may also contact us to update or correct your personal information.

Children’s Privacy:

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will be posted on our website.